PCG Cloud

Cloud Backup & Disaster Recovery
for NC Businesses

Automated backups, tested recovery plans, and business continuity you can count on. When disaster strikes, your data is safe and your business stays running.

AES-256 Encryption Quarterly DR Testing 1-4 Hour RTO
Overview

Why Cloud Backup Matters for North Carolina Businesses

The Short Answer

Cloud backup NC businesses can rely on means automated, encrypted copies of every critical file, database, and system image stored off-site and tested regularly. Combined with a disaster recovery plan, it ensures your business can recover from ransomware, hardware failure, natural disasters, or human error within hours, not weeks.

Data loss is not a hypothetical risk. It is a certainty that every business will eventually face. Hard drives fail, employees accidentally delete files, ransomware encrypts entire networks, and storms knock out power to server rooms. The question is not whether you will experience a data incident, but whether you will be prepared when it happens. For North Carolina businesses operating in industries like healthcare, manufacturing, legal, and financial services, the stakes are especially high because regulatory penalties compound the operational damage of lost data.

PCG Cloud is our comprehensive cloud backup and disaster recovery service built specifically for the needs of NC businesses. Unlike consumer-grade backup tools or manual processes that rely on someone remembering to swap tapes or check scripts, PCG Cloud runs continuously in the background. It captures incremental snapshots of your servers, workstations, cloud applications, and databases, encrypts them with AES-256, and stores them in geographically redundant data centers. Every backup is verified automatically, and our team monitors the entire process from our security operations center.

But backup alone is not enough. A pile of backup files means nothing if you do not have a tested plan to restore them quickly. That is where disaster recovery planning sets PCG Cloud apart. We work with your team to define Recovery Time Objectives and Recovery Point Objectives that match your business tolerance for downtime and data loss. We configure standby virtual environments that can spin up in minutes, and we test the entire recovery process quarterly so you have documented proof that it works. For HIPAA-regulated healthcare practices, PCI-compliant financial firms, and any business that cannot afford prolonged outages, this level of preparation is essential.

PCG Cloud also addresses one of the most dangerous blind spots in modern IT: SaaS application data. Many businesses assume that Microsoft 365, Google Workspace, and other cloud platforms automatically protect their data indefinitely. They do not. Standard retention policies leave gaps that can result in permanent data loss. PCG Cloud provides independent backup of your entire cloud productivity suite with granular restore capabilities, so a single deleted email or corrupted SharePoint library does not become a crisis.

Whether you need basic cloud backup for peace of mind or a full disaster recovery solution with sub-four-hour recovery times, PCG Cloud scales to match your requirements and budget. Our hybrid architecture protects both on-premises servers and cloud workloads from a single management platform, giving you complete visibility and control over your data protection posture across your entire IT environment.

What's Included

Everything You Need to Protect Your Data

PCG Cloud delivers end-to-end data protection, from automated daily backups to full disaster recovery orchestration.

Automated Cloud Backup

Continuous incremental backups of servers, workstations, and databases with 15-minute snapshot intervals for critical systems. No manual intervention required.

Tested Disaster Recovery Plans

Quarterly DR tests with documented results, verified RTOs, and actionable improvement recommendations. Full simulation of real-world failure scenarios.

Defined RTO & RPO Targets

Custom Recovery Time and Recovery Point Objectives aligned to your business needs. Know exactly how fast you can recover and how much data is at risk.

Microsoft 365 Backup

Independent backup of Exchange Online, SharePoint, OneDrive, and Teams with granular restore. Close the gaps Microsoft's native retention leaves open.

Hybrid On-Prem + Cloud

Unified protection for physical servers, VMware and Hyper-V virtual machines, Azure and AWS workloads, and SaaS apps from a single management console.

Immutable & Encrypted Storage

AES-256 encryption at rest and TLS 1.3 in transit. Immutable backup repositories prevent ransomware from tampering with your recovery data.

How It Works

From Vulnerable to Protected in Four Steps

We handle the complexity so you get reliable, tested data protection without lifting a finger.

01

Backup Assessment

We audit your current data landscape: servers, workstations, cloud apps, and databases. We identify every asset that needs protection and document your compliance requirements.

02

Design & Deploy

We configure your backup schedules, define RTO and RPO targets, set up encryption keys, and deploy agents across your environment. Initial full backup is seeded with minimal network impact.

03

Monitor & Verify

PCG Cloud runs continuously with automated integrity checks. Our SOC team monitors every backup job, investigates failures immediately, and ensures your data is always recoverable.

04

Test & Improve

Quarterly disaster recovery tests simulate real failures. We document actual recovery times, verify data integrity, and refine the plan. You receive a detailed report after every test cycle.

FAQ

Cloud Backup & Disaster Recovery FAQ

Answers to the most common questions NC businesses ask about data protection.

How often should I back up my business data?

For most NC businesses, we recommend continuous or near-continuous backup with snapshots taken every 15 minutes for critical systems and at least daily for standard workstations. PCG Cloud uses incremental backup technology, so after the initial full backup, only changed data is transmitted. This minimizes bandwidth usage while ensuring your recovery point objective (RPO) stays as tight as possible. For industries with strict compliance requirements like healthcare or financial services, we configure backup frequency to meet HIPAA and PCI-DSS mandates.

What's the difference between backup and disaster recovery?

Backup is the process of copying your data to a secure secondary location so it can be restored if the original is lost or corrupted. Disaster recovery (DR) goes much further. DR encompasses a complete plan to restore not just data, but your entire IT environment: servers, applications, network configurations, and user access. With PCG Cloud, backup protects your files while our disaster recovery service ensures your entire business can be operational again within your defined Recovery Time Objective, whether that is minutes or hours.

How fast can you restore my data after a disaster?

Restoration speed depends on the scope of the incident and your service tier. For individual file restores, recovery typically takes minutes. For full server or environment restores, PCG Cloud clients on our DR plan can expect recovery times of 1 to 4 hours thanks to our virtualized standby environments. We define specific Recovery Time Objectives (RTOs) during onboarding and test them quarterly so you know exactly what to expect before a real disaster strikes.

Do you back up Microsoft 365 and Google Workspace?

Yes. Many businesses assume Microsoft and Google automatically protect their cloud data, but standard retention policies have significant gaps. Deleted emails, SharePoint files, and OneDrive documents can be permanently lost after 30 to 93 days. PCG Cloud provides independent, automated backup of your entire Microsoft 365 or Google Workspace environment, including Exchange Online, SharePoint, OneDrive, and Teams data with granular recovery options and unlimited retention.

Is my backup data encrypted and secure?

Absolutely. PCG Cloud encrypts your data at every stage. Data is encrypted in transit using TLS 1.3 and encrypted at rest using AES-256 encryption. Backup repositories are stored in geographically redundant data centers with SOC 2 Type II certification. Access is controlled through role-based permissions and multi-factor authentication. Your backup data is as secure as, and often more secure than, your primary production environment.

What happens if ransomware encrypts our backup files?

PCG Cloud uses immutable backup storage, meaning once data is written, it cannot be modified or deleted for a defined retention period, even by administrators. This protects your backups from ransomware that attempts to encrypt or destroy backup repositories. We also maintain air-gapped copies of critical data and run automated integrity checks to verify backup health. If ransomware hits your production systems, your clean backups remain untouched and ready for restoration.

How do you test disaster recovery plans?

We conduct quarterly DR tests for every client, simulating real failure scenarios including server crashes, ransomware events, and complete site outages. Each test produces a documented report showing actual recovery times, data integrity verification, and any gaps identified. We review these results with your team and update the DR plan accordingly. Many compliance frameworks require documented DR testing, and PCG Cloud provides the evidence you need for audits.

Can you protect both our on-premises servers and cloud environments?

Yes. PCG Cloud is designed as a hybrid backup and DR solution. We protect physical servers, virtual machines running on VMware or Hyper-V, cloud workloads in Azure or AWS, and SaaS applications like Microsoft 365. Our unified management console gives you a single view of all protected assets regardless of where they live. This hybrid approach ensures complete coverage as your business transitions between on-premises and cloud infrastructure.

How Long Could Your Business Survive Without Its Data?

Get a free backup assessment. We will audit your current protection, identify gaps, and show you exactly what it takes to make your business recoverable.