Get in Touch
Have a question about our managed IT or cybersecurity services? Ready to schedule your free assessment? We are here to help. Reach out and a real person will respond within one business day.
Contact Information
Office Address
130 South Church St., Suite 2D
Asheboro, NC 27203
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM EST
24/7 emergency support available for managed clients
Send Us a Message
Fill out the form below and one of our cybersecurity consultants will get back to you within 24 hours.
IT Emergency?
Experiencing a ransomware attack, data breach, or critical system outage? Do not wait. Our emergency response team is available around the clock.
Call 24/7: (336) 405-8100Available 24 hours a day, 7 days a week, 365 days a year
Common Questions About Contacting PCG
Quick answers to the questions we hear most often from prospective clients.
How fast do you respond to support requests?
Our average response time is 8 minutes during business hours. When you submit a ticket or call our helpdesk, a real technician picks it up immediately. No phone trees, no overseas call centers, no waiting on hold for an hour. For critical issues, our 24/7 SOC monitoring team is alerted automatically and begins triage within minutes.
Do you offer after-hours and weekend support?
Yes. Our cybersecurity monitoring operates around the clock, 365 days a year. For managed IT clients on our standard plans, after-hours emergency support is included at no extra cost. Non-emergency requests submitted outside of business hours are queued and addressed first thing the following business day. We also offer premium 24/7 helpdesk support for organizations that need round-the-clock coverage.
What areas of North Carolina do you serve?
Partners Consulting Group serves businesses across the entire state of North Carolina. Our primary service areas include the Piedmont Triad (Asheboro, High Point, Greensboro, Winston-Salem), the Triangle (Raleigh, Durham, Chapel Hill), and the Charlotte Metro area. We provide remote support statewide and on-site support within a two-hour radius of Asheboro. For clients outside that radius, we coordinate on-site visits as needed.