Managed IT Services in Charlotte, NC
Charlotte is the second-largest banking center in the United States, and the businesses that power its economy cannot afford unreliable technology. PCG Core delivers proactive managed IT with 24/7 monitoring, 8-minute response times, and flat-rate pricing designed for Charlotte companies that demand enterprise-grade reliability without the enterprise-grade complexity.
Why Charlotte Businesses Choose PCG
Charlotte's financial sector, growing tech scene, and Fortune 500 presence require IT partners who understand regulatory pressure, uptime demands, and the pace of business in the Queen City.
Financial-Grade Compliance
Charlotte is home to Bank of America, Truist, and hundreds of financial firms. We deliver PCI-DSS, SOX, and SEC-ready IT infrastructure that passes audits and protects sensitive financial data.
Zero-Downtime Operations
When markets are open and transactions are flowing, downtime is not an option. Our 99.9% uptime SLA and 8-minute response times keep Charlotte businesses running around the clock.
Scalable for Growth
Charlotte is one of the fastest-growing metros in the Southeast. PCG Core scales with your business, whether you are adding 5 users or 500, without renegotiating contracts or overhauling infrastructure.
Our Managed IT Services in Charlotte
24/7 Helpdesk & Remote Support
Unlimited support requests via phone, email, or portal with an 8-minute average response time. Our NC-based engineers handle everything from password resets to server emergencies without per-ticket fees.
Proactive Monitoring & Maintenance
Enterprise-grade RMM agents monitor every endpoint, server, and network device in your Charlotte office. We detect and resolve hardware failures, performance issues, and security anomalies before they cause downtime.
Network & Infrastructure Management
Complete oversight of your switches, routers, firewalls, wireless access points, and VPN tunnels. We optimize network performance for Charlotte offices running bandwidth-heavy financial applications and cloud platforms.
Vendor Coordination & Procurement
We become your single point of contact for ISPs, software vendors, and hardware suppliers. No more chasing down Spectrum, Microsoft, or Dell on your own -- we manage every vendor relationship for you.
Patch & Update Management
Automated patching on a tested schedule with expedited deployment for critical security updates. We handle Windows, macOS, Microsoft 365, and third-party applications so nothing falls through the cracks.
Strategic IT Planning & QBRs
Quarterly business reviews with your leadership team to review performance metrics, plan hardware refreshes, forecast budgets, and align your technology roadmap with your Charlotte business objectives.
Frequently Asked Questions
Who is the best managed IT provider in Charlotte, NC?
Partners Consulting Group is a top-rated managed IT provider serving Charlotte businesses with 8-minute response times and 99.9% uptime SLAs.
How much does managed IT support cost in Charlotte?
PCG managed IT is priced on a flat per-user basis with multiple tiers to match your needs. No per-ticket fees or surprise invoices. Contact us for a custom quote.
Do you provide on-site IT support in the Charlotte Metro area?
Yes. PCG field engineers serve the entire Charlotte Metro area with on-site support included in our Core Complete tier at no extra charge.
What industries do you support with managed IT in Charlotte?
We serve Charlotte financial services firms, healthcare providers, law firms, manufacturers, and enterprises requiring compliance-ready IT.
Ready to Upgrade Your IT in Charlotte?
Schedule a free consultation with our team. We will assess your current infrastructure and recommend solutions tailored to your Charlotte business.