Managed IT Services in Durham, NC
Durham is the innovation engine of the Research Triangle, home to Duke University, a thriving biotech corridor, and a growing ecosystem of startups and healthcare organizations. PCG Core provides proactive managed IT with 24/7 monitoring, rapid response times, and the compliance expertise that Durham's research-driven businesses require.
Why Durham Businesses Choose PCG
Durham's biotech labs, clinical research organizations, and university-affiliated ventures operate under strict data integrity and compliance requirements. They need IT partners who understand regulated environments and can deliver reliability without bureaucratic overhead.
Biotech & Life Sciences Expertise
Durham's Research Triangle Park hosts hundreds of biotech and pharmaceutical companies. We manage validated IT environments, electronic lab notebooks, and data integrity systems that satisfy FDA 21 CFR Part 11 requirements.
Healthcare & HIPAA Compliance
With Duke Health, numerous clinics, and clinical research organizations in Durham, HIPAA-compliant IT is essential. PCG builds and maintains infrastructure that protects patient data and passes regulatory audits.
Research & University Adjacent
Durham's proximity to Duke University and NC Central drives a steady pipeline of research spinoffs and startups. We provide agile IT support that scales from a 10-person lab to a 200-person organization without missing a beat.
Our Managed IT Services in Durham
24/7 Helpdesk & Remote Support
Unlimited support requests with an 8-minute average response time. Our NC-based engineers handle everything from workstation issues to server emergencies for Durham businesses around the clock.
Regulated Environment IT Management
We manage IT for Durham organizations subject to HIPAA, FDA, GxP, and IRB oversight. Our team maintains validated systems, audit trails, and access controls that satisfy regulatory inspectors.
Proactive Monitoring & Maintenance
Enterprise RMM agents on every endpoint detect hardware degradation, performance anomalies, and security threats in real time. We resolve problems before they disrupt your Durham lab or office operations.
Data Backup & Integrity
Automated backups with verified recovery procedures protect your research data, patient records, and business-critical files. We test restores regularly so your Durham business is always prepared for the unexpected.
Network & Lab Infrastructure
Complete management of your office and lab network infrastructure, including firewalls, segmented VLANs, wireless access points, and secure connections between Durham facilities and cloud resources.
IT Strategy & Quarterly Reviews
Quarterly business reviews where we assess system performance, plan hardware lifecycles, and align your IT roadmap with your research timelines, funding milestones, and Durham growth objectives.
Frequently Asked Questions
Who is the best managed IT provider in Durham, NC?
Partners Consulting Group is a top managed IT provider for Durham businesses, offering 8-minute response times, HIPAA expertise, and flat-rate pricing.
How much does managed IT support cost in Durham?
PCG managed IT is flat-rate per user with Essentials and Complete tiers. Pricing scales with your team size and compliance needs. Contact us for a custom quote.
Do you support biotech and research organizations in Durham?
Yes. PCG manages IT for Durham biotech firms, CROs, and research organizations requiring validated systems, data integrity, and regulatory compliance.
Can you provide on-site IT support in Durham and the Research Triangle?
Absolutely. PCG field engineers serve Durham and the entire Triangle region with on-site support included in our Core Complete tier.
Ready to Upgrade Your IT in Durham?
Schedule a free consultation with our team. We will assess your current infrastructure and recommend solutions tailored to your Durham business.