Legal

Privacy Policy

Last updated: February 1, 2025

Partners Consulting Group ("PCG," "we," "us," or "our") is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at partnerscg.com, use our services, or otherwise interact with us.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our website and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you fill out a contact form, request a free IT assessment, subscribe to our newsletter, or otherwise communicate with us. This information may include:

  • Full name and job title
  • Business name and address
  • Email address and phone number
  • Information about your IT environment or service needs
  • Any other information you choose to provide in form submissions or communications

Usage Data

When you visit our website, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, click patterns, and the date and time of your visit.

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your experience. You can control cookie preferences through your browser settings. For more details, see the Cookies and Tracking section below.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide the services you request
  • To schedule and conduct free IT assessments
  • To send follow-up communications related to your inquiry
  • To send marketing emails and newsletters (with your consent)
  • To improve our website, services, and user experience
  • To analyze website traffic and usage patterns
  • To detect, prevent, and address technical issues or security threats
  • To comply with legal obligations and enforce our terms of service

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

  • Service Providers: We share information with trusted third-party vendors who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of PCG, our clients, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (TLS/SSL), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
  • Data Portability: You may request your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at CustomerCare@partnerscg.com or call (336) 405-8100.

Cookies and Tracking

Our website uses the following cookies and tracking technologies:

  • Google Analytics: We use Google Analytics to collect anonymized data about website traffic, page views, and user behavior. Google Analytics uses cookies to identify unique visitors without collecting personal information. You can opt out via the Google Analytics Opt-Out Browser Add-on.
  • Microsoft Clarity: We use Microsoft Clarity to understand how visitors interact with our website through session recordings and heatmaps. Clarity does not collect personal information and anonymizes user data.
  • Google Tag Manager (GTM): We use GTM to manage and deploy marketing and analytics tags on our website. GTM itself does not collect personal data but facilitates the operation of other tags that may.
  • Essential Cookies: These cookies are necessary for the website to function properly, including session management and security features.

You can manage your cookie preferences by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Services

We use the following third-party services in the operation of our website and business:

  • GoHighLevel CRM: We use GoHighLevel as our customer relationship management platform to manage leads, communications, and client data. Information you submit through our forms may be stored and processed within GoHighLevel's systems. GoHighLevel maintains its own privacy practices and security measures.
  • Vercel: Our website is hosted on Vercel's platform. Vercel may collect server logs including IP addresses and request data as part of normal hosting operations. Vercel's privacy policy governs their handling of this data.

We encourage you to review the privacy policies of these third-party services. We are not responsible for the privacy practices of third-party providers.

Children's Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as promptly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: